Shipping Policy

We offer Sitewide Domestic Free 2-Day Shipping within the USA. Exclude tower desktops. 


Delivery Area

PCOnline cooperates with a large number of logistical companies to satisfy worldwide customers' needs for the stability and timeliness of shipping.

The COVID-19 and E-cig policies have had a substantial negative impact on the logistical channels for e-cigarettes worldwide, but despite this, we will do our best to deliver items to all parts of the world. Due to shipping policies, there are still some areas that are not available, you can check our order page or contact our customer service at

Delivery Method

We offer a variety of shipping methods and will show the best one for you on the checkout page. The current shipping methods offered are Registered Air Mail, Express and UPS.

There are three key factors which will affect the time you receive your items.

1) Order Status

For pre-order and restocking orders, we need to take some time to purchase the products back before shipping, so you need to wait for about 1-10 working days.

In-stock orders: in 48 working hours for dispatching, estimated delivery time 1-2 working days

2) Warehouses

We have established 1 warehouses in Newark, DE and would be expanding more warehouses.

We mainly use the following shipping companies:

  • UPS
  • DHL